Your privacy matters to us. This policy explains exactly what personal data xc77 collects, why we need it, how it is used and what your rights are as a user of our platform.
These six principles summarise how xc77 handles your data. The full policy below contains complete details.
xc77 only collects data that is genuinely necessary to operate your account, process transactions and comply with our legal obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.
Personal data and payment information held by xc77 is stored using industry-standard encryption. Access to personal data within xc77 is restricted to staff and systems that require it to perform their specific function.
xc77 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Data is shared only with service providers who help us run the platform, under strict data processing agreements.
This policy tells you plainly what data is collected, why it is needed and how long it is kept. We update this policy when our practices change and notify registered users when material changes are made.
You have rights over your personal data. You can request access to the data we hold, ask for corrections, request deletion in certain circumstances and opt out of marketing communications through your account settings.
Deposit and withdrawal data for JazzCash, Easypaisa, Raast and bank transfers is handled through secure payment processing channels. xc77 does not store full card numbers or mobile wallet credentials on our own servers.
This Privacy Policy applies to all users of xc77 at xc77.win, the xc77 mobile app and all associated services. It covers how personal data is collected, processed, stored and used. By registering an account or using any part of the xc77 platform, you acknowledge that you have read this policy.
At xc77, we take privacy seriously. When you create an account on xc77, place a sports bet, play a casino game or make a deposit in PKR, you share personal information with us. This policy is here to be straightforward about what that information is, why we need it and what we do with it.
We are aware that Pakistani users — particularly those who manage finances through JazzCash, Easypaisa or Raast — rightly want to know that their payment details and personal data are handled carefully. That concern is valid and this policy addresses it directly.
This policy should be read alongside our Terms and Conditions. If you have questions about how your data is handled that are not answered here, you can contact the xc77 support team directly through the live chat on the platform.
xc77 collects personal data in several ways — information you provide directly when registering, information generated by your activity on the platform, and technical information collected automatically when you access the site or app.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, DOB, ID documents | Provided by you at registration / KYC |
| Contact | Email, mobile number | Provided by you at registration |
| Financial | Transaction amounts, payment method type, PKR balances | Generated by your deposits and withdrawals |
| Gaming Activity | Bets placed, games played, bet outcomes | Automatically generated by platform use |
| Technical | IP address, device type, browser | Automatically collected on access |
| Communications | Support chat, emails | Provided by you when contacting support |
xc77 uses your personal data for the following purposes:
xc77 processes your personal data on the following legal grounds:
xc77 uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help the platform remember your preferences, keep you logged in and understand how you use the site.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Disabling essential cookies will affect your ability to use the platform — in particular, you will not be able to stay logged in. For specific cookie preferences on xc77, use the cookie settings panel available on first visit to the site.
xc77 does not sell your personal data. We share data only in the following limited circumstances:
xc77 works with third-party service providers who help us operate the platform. These include payment processors (for JazzCash, Easypaisa, Raast and bank transfer transactions), game content providers, KYC and identity verification services, customer support tools and hosting infrastructure providers. Each service provider is bound by a data processing agreement and may only use your data to perform the specific service they provide to xc77.
xc77 may disclose personal data where required by law, court order or legal process. We will only disclose the minimum data necessary to comply with such a requirement and, where legally permitted, we will notify you that such a disclosure has been requested.
In the event of a merger, acquisition or sale of xc77's business or assets, personal data held by xc77 may be transferred to the successor entity. You will be notified of any such transfer and any change to the applicable privacy policy.
xc77 does not, and will not, sell your personal information — including your name, contact details, betting history or payment data — to advertisers, data brokers or any third party for commercial purposes. This commitment applies regardless of any changes to the business.
When you deposit or withdraw using JazzCash, Easypaisa, Raast, a bank transfer or a debit card, your payment details are handled through encrypted, secure payment processing channels. xc77 does not store full card numbers, mobile wallet PINs or online banking credentials on our own servers.
Transaction records — including the payment method type, amount in PKR, date and outcome — are retained in your account history for account management, dispute resolution and legal compliance purposes. These records are accessible to you in your account transaction history at any time.
Payment data is shared only with the payment processor required to complete the specific transaction. Payment processors used by xc77 operate under their own security standards and privacy policies.
xc77 retains your personal data for as long as your account is active and for a defined period after account closure. The retention period for different categories of data is summarised below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| Transaction records (PKR deposits / withdrawals) | 7 years from transaction date | Financial record-keeping obligations |
| Betting and gaming history | 5 years from date of activity | Dispute resolution and responsible gaming monitoring |
| KYC documents | 5 years after account closure | Identity verification compliance |
| Support communications | 3 years from date of communication | Quality assurance and dispute records |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Technical / access logs | 12 months | Security monitoring |
After the applicable retention period has expired, data is securely deleted or anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for aggregate analytics purposes.
As a user of xc77, you have the following rights in relation to your personal data. To exercise any of these rights, contact xc77 support through the live chat or at the email address listed in Section 15.
You can request a copy of the personal data xc77 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. Some corrections — such as changes to your registered name — may require supporting documentation.
In certain circumstances, you can request that xc77 delete your personal data. This right does not apply where we are required by law to retain the data, such as transaction records and KYC documents.
You can ask xc77 to stop processing your data in certain situations — for example, while a dispute about data accuracy is being resolved.
You can object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. We will consider your objection and respond accordingly.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time through your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
xc77 is strictly an adults-only platform. We do not knowingly collect or process personal data from any person under the age of 18. Age verification is a mandatory part of the registration and KYC process on xc77.
If xc77 becomes aware that a user under the age of 18 has created an account and provided personal data, that account will be closed immediately and any associated data will be deleted, except where retention is required by law. If you believe a minor has registered on xc77, please contact support immediately.
Parents and guardians are encouraged to use available parental control tools on shared devices to prevent minors from accessing online gaming platforms.
xc77 takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction.
Security measures in place at xc77 include:
No online platform can guarantee absolute security. If you become aware of any suspected security issue with your account — such as an unauthorised login — you should contact xc77 support immediately and change your password.
The xc77 platform integrates with third-party services including game providers for slots, live casino and bingo content, payment processors for PKR transactions, and analytics tools. These providers may process certain data as part of delivering their service to xc77.
xc77 does not control the privacy practices of third-party game providers or payment processors. Each operates under their own privacy policy. xc77 selects service providers that meet acceptable data security standards and requires them to process data only as instructed.
The xc77 website and app do not contain links to external websites. Any navigation within xc77 stays on the xc77 platform.
With your consent, xc77 may send you promotional communications by email or push notification. These may include information about new promotions, cricket and PSL betting specials, casino bonus offers, free bets and platform updates.
You can opt in to marketing communications during registration or at any time through your account settings. You can opt out just as easily — either through the unsubscribe link in any marketing email, or through your account notification preferences. Opting out of marketing does not affect service communications such as transaction confirmations, security alerts or support replies, which will continue regardless.
xc77 does not share your contact details with third-party advertisers for the purpose of sending you their marketing.
xc77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer or any applicable legal requirements. When material changes are made, we will post the updated policy on this page and update the effective date shown at the top.
Where changes significantly affect how your data is used, xc77 will notify registered users through the platform or by email to the address on your account. Continued use of xc77 after a revised policy has been posted constitutes your acknowledgement of the updated terms.
We encourage you to check this page periodically so you are always aware of how your data is being handled.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how xc77 handles your personal information, please get in touch with our support team. We aim to respond to all privacy-related requests within a reasonable timeframe.
Contact xc77 support through the live chat available on the platform, available around the clock.
Available 24/7 — Pakistan Standard Time and beyond.
For account-related matters, responsible gaming tools or to request account closure, please also visit our Responsible Gaming page or review the Terms and Conditions.
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